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Free, virtual, interactive workshop - Customer Service and Client Care in a Health Care Setting

Part of the Thrive Workplace Readiness and Wellness series.

Thrive in the workplace and improve your workplace wellness! In this 1-hour interactive workshop, we focus on responding to others in a manner that is effective for both parties. Using the Thrive method of customer service, this workshop will prepare you to respond to positive and negative situations, with great service. You will have the opportunity to practice the tools provided, and discover how communication with others and ourselves is the key to provide, efficient, accessible interactions with others. We pay close attention to how empathy is the key factor to providing client care.

This workshop is for anyone that provides services to others. This workshop is for health care providers, allied healthcare providers, and those who provide any sort of service in a workplace that provides care services to clients., such as those in housekeeping or administration in a health care agency.

Register here to remember why you started doing what you love, and to reinforce skills to make your job easier and less stressful for you and your clients

Facilitated by Ashley Isenberg, Recreation Therapist and CEC Training Lead.

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October 14

Free, virtual, pilot workshop - Understanding Inclusion and Diversity in the Workplace: An Introductory Pilot workshop.

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November 26

Stronger Together Module 1: Caring for Myself